Geodesic Customized Software Development
Cannonbose is a select Geodesic software development and service provider with solid experience in templating, implementation, customizations, and even advanced customer lifecycle management. Customization of Geodesic Solutions may include integration with your current CRM systems and development of additional modules such as forecast, analysis, survey, advertising module, and seller landing page creation.
View our Movingiron.com case study to learn more.
There's no difference whether you need just a classifieds system, an eBay-like auction, or a full life-cycle Internet-based sales system Cannonbose can help you out. Ask us for help now.
Geodesic Software Samples
Big Dealer Sales
- yesmaxon.bigdealer-sales.com
- Automotive dealership lead generation system for end users to post their vehicles for bidding multiple dealerships to determine a better trade-in value for the user's vehicle.
Excel Assistance
- www.excelassistance.com/a/
- Auctions in the educational and child care industries
Sun Shopper
- www.sunshopper.bm
- Traditional Geodesic classified system with daily new ad notification based upon user preferences.
Support Request Process
For prompt remedying, register complaints, feedback, or issues as soon as possible
- Contact Cannonbose
- Email support[at]cannonbose[dot]com
- Call +1 (800) 559-9773 or +1 (603) 559-9773
- Select option 2
- Support is in the English language
- All requests will be responded to within 1-business day
- Requests will be resolved within 3-business days unless agreed to otherwise
- Issues will be tracked using internal project management software
- Determine nature of defect
- System defect
- User error (user misunderstanding of system operation, etc)
- System defect
- Level 1 non-login, non-developer support attempted
- Level 2 login, non-developer support attempted
- Level 3 login, developer support attempted
- If no immediate resolution
- Research mailing lists
- Grok core system and extension code
- Debug and experiment
- Upon resolution create knowledge base entry
- User error
- Provide training to ensure problems does not reoccur
- Upon resolution create knowledge base entry
- If wide-scale bug, anomaly, problem, etc.
- Notify via email all affected clients within 5-business days
- Denote issue, cause, resolution, and if payment is required for fix.
Support Fees
- Security updates within 365-days post-project delivery, free
- Non-security updates within 30-days post-project delivery, free
- On-call
- $ 115/hour
- $ 95/hour non-profit
- Single issue
- Up to 8-hours effort
- $ 460/one-time
- $ 380/one-time non-profit
- Monthly support retainer
- 4-, 10-, 20-hour or larger blocks
- No month to month carry-overs of hours or quotas
- $ 105/hour
- $ 85/hour non-profit
